Article 1: Purpose
These terms of sale govern the rights and obligations of both parties with respect to the online sales of courses on the company’s website.
Article 2: Purchasing a Course
To purchase a course, the client must be at least 18 years old and have legal capacity or, if they are a minor, be able to provide proof of the agreement of their legal representatives.
The client will be required to provide information that will enable them to be identified by filling out the form on the website. It is mandatory for the client to complete all the required fields to ensure that their order is processed by the company.
The information provided by the client must be complete, accurate, and up-to-date. The company reserves the right to request the client to confirm their identity, eligibility, and the information provided through any appropriate means.
Article 3: Price
All prices are in US dollars.
Online payment can be made using credit cards, PayPal, or Stripe. The company reserves the right to modify its prices at any time but commits to apply the prices indicated at the time of the order, subject to availability on that date.
Article 4: Payment Methods
To pay for their order, the client has the option to choose from different payment methods. By validating their order, the client guarantees that they have the necessary authorizations to use the payment method they have chosen.
The company reserves the right to suspend order management and delivery in the event of payment authorization refusal by accredited payment processors or non-payment. The seller also reserves the right to refuse to deliver or honor an order from a customer who has not fully or partially paid for a previous order or with whom a payment dispute is being administered.
Article 5: Transaction Proof
The seller’s computerized registers, which are kept under reasonable security conditions, will be considered as proof of communications, orders, and payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium, which can be produced as proof.
Article 6: Training Information
The courses are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, the seller cannot be held liable. The photographs of the training sessions are not contractual.
Article 7: Delivery
Upon payment of the course fees, the client can access and download the training materials directly. Other products, such as certifications, will be delivered to the address indicated by the client, who must ensure its accuracy. Any package or mail returned to the company because of an incorrect or incomplete delivery address will be reshipped at the customer’s expense.
Article 8: Right of Cancellation
The client has 30 days from the date of purchase of the course to inform the company of their desire to cancel. After this period, no reimbursement will be authorized. During this period, the client must contact the customer service by email to express their unequivocal desire to benefit from the reimbursement of their purchase.
Article 9: Refund
In the event that a client wishes to request a refund, they must first make contact with our customer service team. Once contacted, the request will be forwarded to our accounting department for processing. The method of refund will mirror the original means of payment used during the purchase.
The company cannot be held responsible for any delays related to the processing times of banks or financial institutions. We advise our clients to allow for such potential delays when anticipating the receipt of their refund.
Please note that clients who have completed the final exam of a course may not be entitled to a refund. This is to prevent abuse of the refund policy and to ensure that clients who have benefited from the full course content and certification process are committed to their educational investment.
This refund policy is intended to maintain the integrity and value of our courses while providing a fair and transparent system for our clients. We kindly request that all users familiarize themselves with this policy upon the purchase of any course.
Article 10: Legal Guarantee
The company guarantees the conformity of the goods with the contract, allowing the client to make a request under the legal guarantee of conformity.
Article 11: Intellectual Property
The company holds the rights of use on all the elements accessible on the site, including texts, graphics, logos, icons, sounds, software, and any other intellectual property rights. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site.
