To register for a course, simply select the course you wish to attend and choose a payment method. We offer a secure interface to proceed with the payment, and once your payment is validated, you will receive an email with your login and password. This will give you access to your course materials and you can start your training immediately.

If you lose your login details, don’t worry. You can send a request to our support team at [email protected] and we will assist you in retrieving your login information. However, we highly advise you to write down your login details as soon as you receive them to avoid any issues.

With our online courses, you have unlimited access to the training programs for life. You can start your training whenever you want, and there is no time limit to complete it. However, we recommend allowing between 30 minutes and 2 hours to complete each module, depending on the complexity of the course.

No, all of our training is conducted online. With your login, the tools and teaching aids are accessible from any computer, tablet or smartphone. The courses are accessible from anywhere, as long as you have an Internet connection.

Yes, you have a withdrawal period of 30 days from the validation of the payment. If you are not satisfied with your course, you can cancel your registration and receive a refund without any justification.

Throughout the course, you will find a quiz at the end of each module. While these quizzes are not mandatory, we highly recommend taking them to prepare you for the final exam.

At the end of the course, there will be a final exam in the form of a multiple-choice questionnaire. To validate it, you must obtain 80% of correct answers. If you score less than 80%, you will have the opportunity to retake the exam. Once you pass the exam, you can print your certification online.

Our courses consist of downloadable PDF documents and audio material. These materials are accessible through your login, and you can download and review them as many times as you like.

If you are having trouble downloading the course materials, try disconnecting and reconnecting to the site. If an audio or PDF file is difficult to read, try opening it in another browser or pausing it. Depending on your internet speed, it may take some time to load. Make sure you keep your browser up to date and check your plug-ins. Also, remember to clear your caches and cookies from time to time. If you continue to have issues, contact our support team for assistance.

If you are having trouble viewing the tests or printing your certification, you may need to change your browser. We recommend using Firefox or Microsoft Edge to ensure optimal performance.

Yes, our training courses are designed for both beginners and professionals. Whether you want to complete your knowledge or learn a new trade, our training courses are accessible to you. The language used is simple and the techniques covered are widely explained.